Privacy Policy


Welcome to titianathomas.com, where we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase. By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect two types of information:

  • Personal Information: Information that you provide directly to us, including but not limited to your name, email address, mailing address, phone number, payment information, and any other information you provide while creating an account or making a purchase.
  • Non-Personal Information: Information that we automatically collect when you visit our website, such as your IP address, browser type, operating system, device information, browsing behavior, and the pages you visit on our site. This information helps us understand how you interact with our website and improve your user experience.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill your orders, including sending you email notifications about order status, shipment, and delivery updates.
  • To communicate with you about your account, product recommendations, promotions, and our services.
  • To personalize your shopping experience, such as tailoring content and offers based on your preferences and browsing history.
  • To improve our website, products, services, and customer support, ensuring we offer you the best possible shopping experience.
  • To comply with legal obligations, enforce our Terms and Conditions, and protect the rights and safety of our business, customers, and others.
  • To send marketing communications, if you have opted in to receive such messages, which may include product updates, offers, and promotions.

We also use non-personal information to analyze trends, track website activity, and gather demographic information. This helps us improve our website, optimize product offerings, and ensure that we meet the needs of our customers.

3. How We Protect Your Information

Your privacy and security are our top priorities. To protect your personal information, we use a variety of security measures:

  • All transactions on our website are encrypted using SSL (Secure Socket Layer) technology, ensuring that your payment details are securely transmitted.
  • Your personal data is stored in secure, access-controlled servers, with only authorized personnel having access to this information.
  • We regularly update our security measures to address evolving risks and ensure that your information is protected.

We do not sell, trade, or rent your personal information to third parties for their marketing purposes. We will only share your information with third parties when necessary to process your order, improve our services, or as required by law.

4. Third-Party Services

We may employ third-party companies and individuals to assist in operating our website, conducting business, or servicing you. These third-party service providers may have access to your personal information but are obligated to maintain its confidentiality and security. They are only authorized to use your information to perform specific tasks on our behalf.

Some of these third parties may include payment processors, shipping partners, analytics providers, and marketing platforms. We ensure that all third-party services comply with applicable data protection laws.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files that are stored on your device to remember your preferences and help us provide personalized content. You can choose to disable cookies through your browser settings, but doing so may affect the functionality of our website.

6. Changes to Our Privacy Policy

We may update or modify this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of our website after changes have been made constitutes your acceptance of the updated Privacy Policy.

7. Your Data Rights

You have the right to access, update, correct, or delete your personal information at any time. If you wish to exercise any of these rights, please contact us at [email protected].

Depending on your location, you may also have the right to request the portability of your data, object to the processing of your data, or withdraw your consent for marketing communications. We will respond to such requests in accordance with applicable laws.

8. Children's Privacy

We are committed to protecting the privacy of children. Our website is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete such data promptly.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected]. We will work with you to address the issue and remove any such information from our records.

We encourage parents to monitor their children's online activities and educate them about safe internet practices.

9. Contact Us

If you have any questions or concerns about our Privacy Policy, or if you would like to exercise any of your data rights, please contact us at [email protected]. We value your privacy and are here to assist you with any inquiries.

At titianathomas.com, we are committed to providing you with a transparent, secure, and safe shopping experience. Your privacy matters to us.